How can we help?
Short, plain answers about using Tend. If something isn't covered here, email us and a person will reply.
Getting started
Install and first launch
What you need, how to install, and what macOS asks the first time you open Tend.
Permissions and notifications
Which macOS prompts you may see, why, and how to change your answer later.
Updates
How Tend updates itself, and how the Updates page handles macOS, App Store and Homebrew.
Using Tend
Battery Coach and Charge Limit
What the coach measures, how it works with macOS's Charge Limit, and what Tend doesn't do.
Clean Up safety
What Clean Up looks at, what it never touches, and how to get anything back from the Trash.
Privacy in short
What stays on your Mac, what Tend sends to us, and how to delete it.
Pro, accounts and Macs
Licenses, accounts and Macs
Signing in, using Pro on 3 Macs, moving to a new Mac, license keys and billing.
Pricing
What's free, what's in Pro, plans, the founding price, trials and refunds.
Uninstalling Tend
How to remove Tend completely, including its local history and keychain items.
Quick answers
Which Macs does Tend support?
Macs with Apple silicon (M1 or later) running macOS 15 Sequoia or later. Battery features need a MacBook; everything else works on desktop Macs too. Intel Macs aren't supported.
Can Tend stop my Mac charging at 80%?
Tend doesn't control the charger itself. On macOS 26.4 or later, macOS has its own Charge Limit, and Tend takes you straight to it. On earlier versions, Tend Pro can remind you to unplug. More about charge limits.
Does Tend upload my usage data?
No. Battery readings, energy use, temperatures and disk scans are measured and stored on your Mac. What Tend does send.
Will Tend slow my Mac down?
It's built not to. When its window is hidden, Tend takes a reading every 10 seconds instead of every 2, and less often in Low Power Mode. On our M2 Max MacBook Pro that's well under 1% CPU in the background.
Is Pro free right now?
Yes. During the public beta every Pro feature is unlocked for everyone. See pricing for what happens at launch.
How do I quit Tend?
Click Tend's icon in the menu bar, then Quit. Closing the window keeps Tend running in the menu bar.
Still stuck?
Email support@tendmac.app. Tell us your Mac model, your macOS version and what you expected to happen. More ways to get help.